Cellarbrations Como (referred to as “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy describes how we collect, hold, use, and disclose your personal information. This policy applies to all users of the Cellarbrations Como website.
We may update this Privacy Policy from time to time, and the most current version will be posted on our website. If you need a copy of this policy or have any questions, please contact our Privacy Officer using the details below.
If you are located in Australia, this policy complies with the Privacy Act 1988 (Cth). If you are located in New Zealand, it complies with the Privacy Act 1993 (NZ).
What personal information do we collect and hold?
We collect a range of personal information depending on your interactions with us. This information may include:
Name and contact details (e.g., address, email, phone number)
Identification details (e.g., date of birth, gender)
Financial details (e.g., credit card and bank account details)
Transaction details, including purchase history and communications
Health and medical information when necessary
Details related to your work and job applications
In some cases, we may also collect personal information about third parties (e.g., family members or emergency contacts). If you provide information about others, please ensure they are aware of this policy.
How do we collect your personal information?
We collect personal information through a variety of methods, including:
Your interactions with our website
Communication with us (e.g., email or phone)
Transactions or orders you place with us
Surveys, competitions, and promotions
Job applications and recruitment processes
Why do we collect, hold, use, and disclose your personal information?
We collect and use personal information for a range of purposes, including:
To process your orders and requests for products and services
To communicate with you regarding promotions and events
To improve our website and services
To manage our business operations, including payments and customer support
To comply with legal and regulatory requirements
We may also use your information for marketing purposes, where you have provided consent or where permitted by law. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided.
Who do we disclose your personal information to?
We may disclose your personal information to third parties in the following categories:
Our employees and contractors
Service providers, including delivery contractors and payment processors
Regulatory bodies and law enforcement agencies
Other third parties who assist in providing products and services
How do we store and protect your personal information?
Your personal information is stored securely, using a combination of physical and electronic safeguards. We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Once we no longer require your information, we will either securely destroy it or de-identify it.
Disclosure of personal information to overseas recipients
In some instances, we may disclose your personal information to recipients overseas, including locations like the United Kingdom, United States, and India. We ensure that these recipients comply with privacy obligations to protect your personal information.
How you can access and correct your personal information
You have the right to access and correct any personal information we hold about you. If your details change or you wish to update your information, please contact our Privacy Officer. We may charge a fee for providing access to your information, but we will inform you beforehand.
Digital Technologies
We use digital technologies like cookies and web beacons to improve your experience on our website. You can manage or disable cookies through your browser settings. Please note that disabling these technologies may impact your experience with our website.
How to contact us or make a complaint
If you have any questions, wish to update your information, or make a complaint about how we handle your personal information, please contact:
We will acknowledge and investigate any complaints regarding how we manage personal information. If we cannot resolve your complaint to your satisfaction, you may escalate it to a relevant regulator.
